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Please get in touch if you have a problem with your order and we will resolve the issue. Alternatively, see our FAQs below.

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FAQ

All orders are processed and dispatched within 48 hours of being placed, Monday through to Friday.

Depending on your destination country, times will vary. Please keep an eye on your tracking details for updates from the carrier. Alternatively, please see our shipping page for estimated delivery times.

I’m afraid we don’t offer custom or personalised orders. We only sell what is available in the current shop catalogue.

Our Album Plaques consist of three elements. The poster print, the industry standard CD disc and the black frame in which it is sealed.

Yes! If you are not happy with your order for whatever reason, we offer returns. Please get in contact with us within 30 days of receiving your order to initiate a return. For more information view our Return Policy.

I'm afraid we can't except cancellations. This is because each item is made to order.